Student Choice Refund Options
The University of North Texas at Dallas has partnered with Nelnet to process student refunds for all UNTD and COL students. This partnership allows for more efficient processing of refunds. Refunds sent to Nelnet will be processed according to the refunding method the student has elected.
In order to minimize delays, students should log into myUNTD or myLAW and make a refund method selection. Failure to select an option will result in a paper check being mailed to your mailing address on file.
- Direct Deposit (ACH) – If you choose this option, you will need to enter your existing bank routing and account numbers. Typically this takes 2-3 days for the money to become available in your account from the date your refund is processed.
- Prepaid Debit Card - If you choose this option, you will need to enter the routing and account numbers for the card. Typically this takes 2-3 days for the money to become available in your account from the date your refund is processed.
Important Information Regarding Refunds
Some types of financial aid can only be used to pay for certain charges. Therefore, you may receive a refund even if you have outstanding charges on your student account. If a balance remains on your account after you receive a financial aid refund, you are responsible for paying it in full on time each semester. Please review your student account frequently throughout each term for balances owed.
It is important to note that credit balances resulting from self-payments (ex. Cash, check, credit card, etc.) will be used to pay any outstanding debt owed to the University, to include debt for future terms. Credit balances resulting from sponsored payments will be reviewed to determine whether the funds should be returned to the sponsor.
Frequently Asked Questions - Students
What is a refund?
A refund is issued by Student Business Services when a credit balance exists on a student account after all eligible tuition and fees are paid. Refunds may consist of excess financial aid and/or other payments applied to a student account.
What is the difference between a disbursement and a refund?
- A disbursement is the process in which financial aid and/or scholarships are released to the school to pay towards eligible charges on a student’s account.
- A refund is the process in which any remaining funds not used for applied to your tuition, fee and other eligible expenses you owe are paid to you.
- Refunds will be released to the refund method that you have selected through Nelnet (Direct Deposit or Reloadable Debit Card).
Who processes refunds?
Student Business Services processes refunds to students and to parents who have been approved for a Direct PLUS Loan.
Who is Nelnet? What services do they provide?
Nelnet Business Solutions is a third-party provider of online student account services. UNTD has partnered with Nelnet Business Solutions to provide payment and refunding services to UNTD students.
What are my options for receiving a refund?
- Direct Deposit to your bank account (2-3 business days from the date UNT processes the refund)
- Deposit to a reloadable debit card provided by the student (2-3 business days from the date UNT processes the refund)
How do I select a refund method?
- Log in to myUNTD or myLAW (my.dallas.unt.edu)
- Click on the Student Account tile.
- Click on the “Refunds” link on the left side of the screen.
- Click on “Manage UNT Refund Choice”.
This will take you out to the QuikPAY/Student Choice Refunds site where you can select your refund preference.